Terms & Conditions

FoodPackaging2U online shopping is subject to the following conditions. Please read our terms and conditions thoroughly as by using our website and making a purchase, you are agreeing to our terms and conditions as set out below. If you do not agree to these terms, you may not use this site.

 

ACCOUNT REGISTRATION

In order to be eligible to purchase through our web site, you will be required to register and provide your personal details. Once you have registered to use our website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account or password.
FoodPackaging2U does not sell products for purchase by children. We sell products for purchase by adults. If you are under 18, you may use FoodPackaging2U online services only with the involvement of a parent or guardian. FoodPackaging2U reserves the right to refuse service, terminate accounts, remove or edit content, or cancel orders in their sole discretion.

 

ACCEPTANCE OF YOUR ORDER AND UNACCEPTABLE ORDERS

When you place an order online, you will receive an email acknowledging the details of the order. This email is NOT an acceptance of your order; it is just a confirmation that we have received your request.
FoodPackaging2U reserves the right to reject an order if, in its opinion (acting reasonably), the order is unacceptable.

 

AVAILABILITY AND BRANDS

We endeavor to stock all items displayed in this catalogue at all times. However due to unforeseen or unexpected circumstances there is always a possibility that we may temporarily run out of stock of a particular stock item. We will exercise our discretion and supply an alternative brand of comparable quality to save you the inconvenience of back ordering.

PRICES

• Please email us if you have any questions or seeking bulk price – reply within 24 hours.
• Prices are quoted in Australian dollars.
• Prices are exclusive of GST.
• Prices for our products are subject to change without notice.
• We reserve the right to rectify prices quoted in the invoice, if found to be incorrect.

 

TERMS AND METHODS OF PAYMENT

Payments may be made by VISA or MasterCard via PayPal, Stripe and Afterpay.

The cost of recovering any default of payments will be borne by the customer. Court in Victoria has sole jurisdiction.

The goods remain property of FoodPackaging2U until full payment is received.

 

DELIVERY POLICY

• We only ship to locations within Victoria, Australia.
• Prices are exclusive of GST.
• Please allow 2-3 working days for delivery between 10am to 5pm.
• If events occur including but not limited to a delay caused by our carrier that we have no control over or by any event which is out of our reasonable control (including but not limited to any delay caused by an incorrect delivery address being provided to us), we will not be liable for any loss or damage incurred by any persons.

 

RETURN POLICY

Consumers do not have a right to return a product if they:

• changed their mind and no longer want the product
• ordered the wrong product
• found the product cheaper elsewhere
• found a better product elsewhere
• damaged the product by misusing it

If there is a major problem with the product, we will Issue Credit to your account or chargeback to your Credit Card in Australian dollars within 7 days of return of product.

A product or good has a major problem when:

• it has a problem that would have stopped someone from buying it if they’d known about it
• it is significantly different from the sample or description
• it is substantially unfit for its common purpose and can’t easily be fixed within a reasonable time
• it doesn’t do what you asked for and can’t easily be fixed within a reasonable time; or
• it is unsafe.

To be eligible for a refund:

• return the product within (7) days from the date you received it
• the product must be unused, in saleable condition and in the same condition that you received it
• enclosed with the receipt or proof of purchase
• you will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable
• a 15% restocking fee will apply for the return of goods

Pick Up

No pickups are available unless arranged specifically with our customer service team.
All orders are processed from our online store and shipped to your nominated address.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

This website is provided by FoodPackaging2U on an “as is” and “as available” basis. FoodPackaging2U makes no representations or warranties of any kind express or implied, as to the operation of this website or the information, content, materials, or products included on this site. You expressly agree that your use of this website is at your sole risk. To the full extent permissible by applicable law, FoodPackaging2U disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. FoodPackaging2U does not warrant that this site, its servers, or e-mail sent from FoodPackaging2U is free of viruses or other harmful components. FoodPackaging2U will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. Certain state laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you may have additional rights.